Elderly and Care Services

The Family Practice was amongst the first practices in the UK to set up a patients’ association 30 years ago.

The association continues to organise three very useful practice services:

  • The Volunteer Driver Scheme - this scheme helps people who have difficulty accessing public transport, it exists solely on the back of goodwill and donations.
  • The Monday Lunch Club - mainly targeted at the isolated elderly, the Monday Lunch club enables patients to meet and socialise with each other over soup and sandwiches. Transport is provided. Please contact the Practice Manager for further details or to contribute to this service.
  • RSVP – Retired and Senior Volunteer Programme is a volunteering programme that specialises in engaging volunteers aged 50+ to become active in their community.  Volunteers can offer companionship to the lonely and isolated patients at our surgery.  They can offer company, run small errands and engage the patient in suitable activity’s in the local neighbourhood.

elderly and care services

In addition to the District Nurses, the community nursing team includes a Community Matron and a Community Nurse for Older People (CNOP), helping older people achieve as full a life as possible in their preferred surroundings. 


Bristol Care Direct

Care Direct is part of Bristol City Council and is the main way to contact adult care (social services).

When you contact them, one of their advisors will ask you about your situation. They can:

  • give you information and advice
  • tell you about other organisations that will be able to help you
  • tell you about information on this website.

If you need more support

They'll carry out an assessment over the phone. They will then either:

  • set up support over the phone.
  • refer you to our reablement service (they provide short-term support in your own home to help you be more independant)
  • arrange for someone to visit to carry out a more detailed needs assessment.

A link to their website can be found here or you can phone 0117 922 2700.

Carers' Support

A carer is someone who, without payment, provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability.

As a carer you are entitled to an assessment of needs from Social Services, and you may be eligible for different forms of help.

Carers Direct provides comprehensive advice for carers on support, benefits and rights.

Carers' Contacts

Bristol Care & Repair - established in 1986, Bristol Care & Repair is a charitable organisation providing services for older and disabled people throughout Bristol.

Bristol and Avon Chinese Women's Group 9351462

Bristol Young Carers Project 9392562

Bristol Care Direct ( Tel: 0117 922 2700)

Carers Count (Helen Mathias) 0781 2676335/9652200

Council Benefits Council Benefits 9037100

Council Tax rebates (Dementia) 9250981

North Bristol Advice Centre 9515751

The Princess Royal Trust Carers Centre (Fishponds) 9392562

Welfare Rights (University settlement) 9829399

Dementia and Dementia Support

Caring for someone with dementia can be challenging. The Bristol Dementia Wellbeing Service provides support worker who offer information and practical guidance to help people understand dementia, cope with day-to-day challenges and prepare for the future. They offer support face to face, over the phone or in writing.

They can be contacted on:

0117 961 0693 (Office opening times: Monday to Friday 9am - 5pm.)

Email bristol@alzheimers.org.uk

More information about this service is available at:


Additional information about living with dementia can be found here:

Dementia Advice

Support for carers of people with dementia can be found here:

Practical tips for dementia carers