Coronavirus Advice

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Because of the worsening Covid-19 outbreak, we are suspending with immediate effect all GP face to face appointments at the surgery. Instead, we will be offering telephone only appointments. The doctor or nurse practitioner will try to deal with your problem by telephone if at all possible and will arrange a face to face appointment if required.

We are suspending some of our routine nursing appointments. Patients wishing to book appointments with the nursing team should phone the surgery on 0117 946 6455 to speak with a member of our reception team.

In order to limit the spread of this infection please avoid walking directly into the surgery. If you have fever or cough please see the online NHS guidance on the management of symptoms.  Please see the links below for more guidance.

Registration applications and prescription requests must now only be submitted through our website. Please do not come into the surgery.

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • a high temperature – you feel hot to touch on your chest or back
  • a new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

Read the advice about staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 coronavirus service

Only call 111 if you cannot get help online.

Advice in other parts of the UK

For region specific information and advice in:

Published: Mar 16, 2020