Last month, 122 appointments were marked as DNA.

DNA means that the patient did not turn up for the appointment and did not contact the surgery in advance to cancel/change their appointment time.

The effect of DNAs is:

  • An increase in the waiting time for appointments
  • Frustration for both staff and patients
  • A waste of resources

Please ensure you cancel your appointment if you cannot attend so we can make this available to other patients.

Published: Jun 10, 2024