DID NOT ATTEND (DNA)

Last month, 119 appointments were marked as DNA.

DNA means that the patient did not turn up for the appointment and did not contact the surgery in advance to cancel/change their appointment time.

The effect of DNAs is:

An increase in the waiting time for appointments
Frustration for both staff and patients
A waste of resources

Please ensure you cancel your appointment if you cannot attend so we can make this available to other patients.

Published: Jul 2, 2024

CONTACT DETAILS

The Family Practice
Western College
Cotham
Bristol
BS6 6DF

Reception: 0117 946 6455
Fax: 0117 974 3112
Out Of Hours:111

NHS APP

Check symptoms, book appointments, order repeat prescriptions, view your medical records.

FRIENDS & FAMILY TEST

The NHS want you to have the best possible experience of care. Please give your feedback.

NEWSLETTER SIGNUP