Complaints

We make every effort to give the best service possible to everyone who attends our practice. Your suggestions and comments are most welcome. Please use our suggestions box in the waiting room.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

Complaints

If you wish to make a complaint, please advise a Receptionist who will endeavour to resolve the position. 

On occasions, a complaint may take several days to investigate. Under these circumstances we will acknowledge the complaint and confirm when you will receive a written response.

For more complicated matters, please fill out our online form:

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Complaints Policy

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