updated at 04:59pm on 26/04/2019
I have been registered at this practice for over 10 years and the care for my family and husband over this time has been amazing. The doctors are friendly, knowledgeable, accommodating and seem to really care. Keep up the good work.
Visited in January 2019, Posted on 25 January 2019
I have found the link up between reception and GP very helpful in managing a non urgent shoulder problem. I explained my problem and was telephoned back by reception with a banned appointment. This link up found an earlier appointment than i was originally given.
It is not always easy to get an appointment, but i get the impression from friends that this is a problem for all GPs everywhere. The link up above seems a good way of using service appropriately. There is a written message on reception to explain why receptionists need this detailed information and it worked for me.
There is another message showing how many appointments were not attended- several hundreds which must be exacerbating the problem.
Visited in November 2018, Posted on 20 November 2018
Caring and efficient surgery
when i phoned for an urgent appointment I got through in 5minutes and the receptionist was pleasant and caring when asking about my problem. The doctor saw me promptly and was caring and considerate and very thorough. My family have had similar experiences at this excellent surgery
Visited in September 2018, Posted on 25 September 2018
I have been registered at the family practice for 5 years and each and every time I have attended have received the highest quality care.
Today the doctor took time and care to assess my needs thoroughly and immediately referred me on for some further investigations. This evening I received a text message to let me know the results of my blood test, just hours after it was taken.
I feel lucky to be registered with a practice where I have the utmost confidence in the team.
Visited in October 2015, Posted on 26 September 2017
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