How to register for Patient Access

Patient Access is a great online service for patients aged 16 and over, which allows you to book appointments, order repeat prescriptions and view parts of your medical record. The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone.

See Access to Medical Records for more information on who can apply for access to medical information.

For parents/guardians of patients under 16 years, please see Proxy Access on the page above.


Register at the surgery in person

Step 1. Come into the surgery with Photo ID (passport, drivers licence, freedom pass) and request an Online Access Registration Letter from the front desk.

Step 2. The receptionist will generate a Patient Access Pin Document which includes all the information you need to sign up for a Patient Access account online. 

Step 3. Once you have completed your online registration you will have access to the following online services:

- Book / Cancel appointments

- Order repeat prescriptions

- Update address details

Viewing parts of your medical record (including test results)

If you would like to use your online account to view parts of your medical record you must have completed all the steps outlined above, and complete the Patient Access to Records Application Form below. Please follow the steps outlined on the form on how to submit completed applications.

Patient Access to Records Application Form


Register from home and visit the surgery later

You can also register for this service online without visiting your practice by clicking here. This method creates a basic account that allows you to book only one appointment. Using this option requires that you visit the surgery after registering and bring with you two forms of ID - one photo ID such as Passport, drivers licence, freedom pass and also one form of ID with your home address on such as recent utility bill, bank statement. Full List of acceptable ID

Step 1: Enter your post code and click Search.

Step 2: Select your practice and click Continue.

Step 3: Click No to having a registration letter and then click Continue.

Step 3: Enter your personal details and click Continue to complete the registration process.

A the end of the registration, please remember to write down your User ID as you will need this to access your Patient Access account.

Remember: once you've registered online, you will still need to follow the steps outlined in Register at the Surgery so that we can give you full access to your account.



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