eConsult

What is eConsult?

If used in the correct way E-consultations are an excellent way to get medical advice from a clinician. But before using this facility please could you read the following.
 

• Please don’t use e-consultation if your problem is minor and you haven’t tried to self care.
• Each e-consultation should be for 1 clinical problem. This enables the computer system and clinician to pick up urgent problems quickly to so that you don’t come to harm.
• Please give succinct but detailed information about your health problem. Attach a photo if it is about a skin problem.
• You must be contactable by phone between 08:00-20:00 within 72 hours of submitting the e-consultation.
• If you suspect you need a face to face appointment please book this appointment by ringing our reception team
• E-consultations just stating “I want an appointment” will not be actioned.
• Please do not submit e-consultations from overseas locations or for a relative under your name.
   

  Thank you for your cooperation.

  The Family Practice clinical team

How does the service work?

1. Complete a simple form about your problem or request.
2. Your GPs decide on the best treatment for you or you may directed to help elsewhere.
3. The practice responds with advice, a prescription or an appointment.

Please note: the eConsult service is not available on weekends. Please call NHS 111 if you need urgent advice during this time.